How to mapping in a CHG the field KPE to Label Affected CIs

[scl_amorale]

Hello my friends, need some help please. I need to mapping the field KPE to the label Affected CIs from the bottom "add": Add Affected CIs

[Rohit Singh]

Hi @scl_amorale

If you put your mouse cursor on TASK=INC*** then right click it and open in new window. Then you will see the table name is task_ci and your field KPE is created in CMDB_CI that's why you are not able to that field in the list view. 

I hope by this it answers the question that why that field is not visible in the List view slush bucket. 

As an alternative you can create a custom database view and join CI and TASK in that custom view you can add KPE attribute of Configuration Item table. Then use that custom table in the related list of Inident.

If my response helped, please hit the Thumb Icon and accept the solution so that it benefits future readers.

Regards,
Rohit

[scl_amorale]

Please. How to edite the  "Configuration Item table" to add the KPE attribute, in the list view

[Rohit Singh]

Please check my previous response. You won’t be able to add KPE field in list view since Affected CI table doesn’t have this field.

[scl_amorale]

OK. But as you can see. who can  explain this?

when I click  add

1--

2-- I see de field KPE, The others fields is already in the Affected CIs. less field KPE

[Rohit Singh]

Hi @scl_amorale ,

When you are hitting add it’s taking you to cmbd_ci table that’s why you see KPE field (refer in top left table name as Configuration) . Once you add the ci a new record is created is task_ci table which doesn’t have KPE field. Hence you can’t add KPI field in the list view. 

If my response helped, please accept solution and hit thumbs up for my efforts to answer your query.

Regards,

Rohit