How to remove carousel on SOW homepage.

[siddhi sawant]

The homepage has a carousel section .
I want to remove that carousel and instead display three or four reports at the top of the homepage.

After that, with the rest arranged below.

Can anyone please guide me on how to configure this layout

This is the layout I want(PDI screenshot):

[Community Alums]

Hello @siddhi sawant,

It might be worth checking the version of your Workspace installed in your instance. The carousel layout you’re seeing could be from an older version. In the newer OOTB configuration (as seen in your PDI), the top section already shows reports/cards without the carousel. Compare your Workspace version and update if needed, that should align the layout with the PDI view.

If my response helped, please mark it as the accepted solution so others can benefit as well.

[MaxMixali]

To remove the carousel from your homepage (or portal landing page) and replace it with reports or widgets, you’ll need to edit the page layout in either the Service Portal Designer or UI Builder, depending on which experience your homepage uses.

Here’s a step-by-step guide for both cases 👇

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🧱 If You’re Using

Service Portal Homepage

(Typical for classic Employee or IT Service portals)

Step 1: Open the Homepage in the Designer

1. Navigate to Service Portal > Pages.

2. Search for your homepage (e.g., sp_home or custom page).

3. Click Open in Designer.

Step 2: Remove the Carousel Widget

1. In the layout view, locate the carousel widget (e.g., spCarousel or a custom banner).

2. Click the gear icon (⚙️) on the widget → Remove.

3. Save the layout.

Step 3: Add Report Widgets

1. Drag Widget > Report (or Report Widget) from the left pane.

2. Place 3–4 of them in the top container.

3. Configure each widget:

   • Select Report Source (e.g., “Open Incidents by Priority”).

   • Choose the report type (Bar, Pie, Score, etc.).

4. Adjust layout columns to arrange them side-by-side (use the grid layout: 3 or 4 columns).

Step 4: Arrange Remaining Widgets Below

1. Move your existing widgets (Knowledge, Catalog, etc.) to the lower containers.

2. Save the page.

3. Preview in your portal to confirm the new layout.

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🧩 If You’re Using

UI Builder (Next Experience / Workspaces / Employee Center)

(Common for newer “Now Experience” or “Employee Center” portals)

Step 1: Open in UI Builder

1. Navigate to Now Experience Framework → UI Builder.

2. Select the Experience (e.g., Employee Center, Workspace).

3. Choose the page (homepage or landing page).

Step 2: Remove the Carousel Component

1. In the page structure, find the Carousel component (may be under a container or section).

2. Click the three-dot menu → Delete.

Step 3: Add Report Components

1. Click + Add Component → search for Report, Performance Analytics Widget, or Now Experience Visualization.

2. Add 3–4 report components to the top container.

3. Configure each to display your desired reports (e.g., “My Open Incidents,” “Top Requests,” etc.).

4. Use the Grid Layout option to arrange them horizontally.

Step 4: Organize Remaining Sections

1. Move or reorder other content sections (Announcements, Knowledge, Requests) below your new reports.

2. Save and publish the page.

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✅ Best Practice

• Keep the top section lightweight — avoid too many heavy PA widgets for faster page load.

• Use responsive grid (Bootstrap 12-column) if you’re on Service Portal, or Grid Layout (UI Builder) for modern portals.

• You can optionally wrap the top section in a container with padding to visually separate reports from the rest of the content.