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Insufficient privileges error on now mobile custom actionable push notification

kummara _siva
Tera Expert

Hi All,

Recently I created a actionable push notification to accept or reject change request.

The push notification is triggering fine it is show both accept and reject button in notification but when I click accept or reject it is showing insufficient priveliges and taking me to screen where I can see approve and reject buttons there i am able to accept or reject but in notification it is throwing error .Also I checked the user has both admin and approval user role and change request is new record which doesnot have any preapproval.Try to help me i was stuck in it so long

Thaks in advance

5 REPLIES 5

Ankur Bawiskar
Tera Patron
Tera Patron

@kummara _siva 

share screenshots.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

 

Insufficient privileges is coming afterclick on accept and immediate taking to screen 

saikumar26
Tera Contributor

Hi @kummara _siva,

 

Is this issue resolved for you ?