Making basic changes to Now Agent mobile app
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05-14-2025 09:58 PM
Hello everyone,
We're currently implementing a barebones version of the Now Agent mobile app.
We installed the plugin to our dev environment and removed the On-Call Schedule from the My work and My team tabs.
We wanted to move the app to our user acceptance environment (UAT), so we installed the plugin and loaded the update sets from dev.
We can now log into the Now Agent app UAT instance.
However all the update sets were blank so none of the changes made in the Mobile App Builder were brought across to UAT.
changes were definietly made in the right application scope and with an appropriate update set active.
Am I missing something?
Is development for the mobile app done differently?
Any help ise very much appreciated!
Thank you!
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05-15-2025 12:01 AM
Hello @Tee_Redd
Compare `sys_sg_native_client` records between instances and share if difference found.
Hope that helps!
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05-18-2025 09:47 PM
Hi Vishal, thanks for the help!
I compared `sys_sg_native_client` records between our environments but there is no difference.