Team i have some queries and use cases for SNOW - MS Teams integration.
How to integrate ServiceNow instance with Microsoft Teams?
What are prerequisites do i need to complete the connection/integration?
Queries:
1.To receive approval notifications from ServiceNow to respective approvers Teams app when ever approval record got created in ServiceNow
2. To submit catalog forms / record producers from Teams application
3. If we use Virtual Agent chat bot for the (3) query, is it mandatory to have Now assist subscription for this activity?
