Issue with Default Workspace Dashboards Created in App Engine Studio

[Mike Lynch]

As of the Washington release (confirmed on 2 SN instances), it seems that new and existing apps with workspace experiences are behaving different. When I click a data visualization component to drill into a record from the home page dashboard, it takes me to the classic UI instead of a tab within the workspace. What's going on? How can I fix this? This did not happen in Utah. Thanks!

Steps to reproduce:

1. Create a simple one table app in App Engine Studio

2. Add a workspace experience for the app.

3. Add a record to the table in the app.

4. Go to the workspace home page and click the default score widget showing for the record.

The record open in the classic view instead of the workspace.

[Mike Lynch]

I do not have the link - it may be internal to ServiceNow they just shared the number in our case. Did you try logging out / clearing browser cache as well? You may have been running cached code. I resolved it on two instances with the update.

[Adam43]

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1519645

[Kristin Acree]

guessing the issue is back, im running into the problem on 5.1.4 😞

[omarsabb199]

i'm having same issue to, how do i fix this ?

[adminpro]

@Michael, have you ever found a solution? I'm on version 4.2.7 and still having the same issue.