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Issue with downloading an excel file in a training module.

dgolding2
Tera Contributor

I am working on a module through "Personal Developer Instance." I am creating a To Do App, and when I get to the Exercise to create the To Do Table, I am having an issue downloading the Excel file "todoproject.xlsx. Whenever I click on the link for the file, I get a blank page.  I am new to the Developer Site.  I am not sure whether the file is in a GitHub repository.  Would it be possible for someone to give me an idea where to look for that file?

 

Thanks! 

1 ACCEPTED SOLUTION

Hi, I think I assumed the download was working in Chrome because it did download 'something', however it still doesn't actually download the xlsx file.

 

However, from another community post, I did managed to download the files from a previous version of the course materials.

 

Try this:

 

wont work
https://developer.servicenow.com/dev_download.do?sysparm_filename=files/todoproject.xlsx&sysparm_pro...

 

works
https://developer.servicenow.com/dev_download.do?sysparm_filename=files/todoproject.xlsx&sysparm_pro...

 

I have now download the Vancouver version of the spreadsheet and used it OK on an Australia PDI.

View solution in original post

8 REPLIES 8

Hi, yes you have to reference the Vancouver version of the training in the URL. Take a look at my example further down the thread.

dgolding2
Tera Contributor

Thanks for your reply.

 

I've tried using Chrome, but I got the same result. I might be doing something wrong.  I click the link to download the Excel file "todoproject.xlsx" and the image file "clipboard.png". I only got a blank page. Where exactly are these files located in the instance? Maybe you might be able to point me in the replace where the files are stored.

Thanks you for you help.

Hi, I think I assumed the download was working in Chrome because it did download 'something', however it still doesn't actually download the xlsx file.

 

However, from another community post, I did managed to download the files from a previous version of the course materials.

 

Try this:

 

wont work
https://developer.servicenow.com/dev_download.do?sysparm_filename=files/todoproject.xlsx&sysparm_pro...

 

works
https://developer.servicenow.com/dev_download.do?sysparm_filename=files/todoproject.xlsx&sysparm_pro...

 

I have now download the Vancouver version of the spreadsheet and used it OK on an Australia PDI.

dgolding2
Tera Contributor

Thanks!

  The Vancouver version works.