Knowledge article disapearing

[Admin CJ]

Has there been some sort of change to the Knowledge articles from OOB? The articles were available this AM and now they are gone from PDI? I cloned this earlier, and now the Knowledge is gone.  Two shots proving this....How does that happen with no warning?

[RaghavendraGund]

Hello @Admin CJ 

1. Is the Active Checkbox on that KB ticked or not(your screenshot suggests not)
2. where are you looking when you say the KA's are gone. Knowledge app, KB Search, or Employee Center?
3. you mentioned that you cloned this earlier, what do you mean by it?
4.  can you please run the below script. The below scripts helps us to know whether are the knowledge articles are really deleted?

var d = new GlideRecord('sys_audit_delete');
d.addQuery('tablename', 'kb_knowledge');
d.orderByDesc('sys_created_on');
d.setLimit(50);
d.query();
gs.info('deleted article rows: ' + d.getRowCount());
while (d.next())
gs.info(d.sys_created_on + ' | ' + d.documentkey + ' | by ' + d.sys_created_by);

please answer these questions to provide you a proper answer

Regards
Raghavendra G

[Admin CJ]

I cloned the knowledge base that was provided and use it to create my taxonomy. Now the article are not there.

[Admin CJ]

I entered in  kb_knowledge_base.list, and cloned the knowledge list that was knowledge. There are 2 entries, and the one I cloned had items in there. Now it is gone, as I showed in the screenshots