PDIでのApp Engine Studioの起動エラーについて

hironori susuta
Tera Contributor

YokohamaリリースのPDIを準備し、App Engine Studioを起動しようとすると、以下のようなエラーが表示されて、起動することができません。何かしら、解決方法等ありましたら、ご教授いただけると幸いです。

ちなみに、Yokohamaリリースでエラーが出た後、以下の内容を試してみました。
・「Change User Role」で、「App Engine Studio Creator」、「Admin」のそれぞれで挙動の確認。

 →どちらとも同じエラーが表示される挙動でした。
・Adminユーザで操作しているため、Xanaduリリースでは、正常にApp Engine Studioは起動し、Adminユーザのロールの比較。

 →XadanuリリースのAdminに付与されているロールと比較してみましたが、特に大きく異なる点はありませんでした。
・「Plugins」の画面で、「App Engine Studio」に含まれているアプリケーションのアップグレード。
 →すべてアップグレードしてみましたが、アップグレード後も同じエラーの挙動でした。
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12 REPLIES 12

So you mean just wait and try over and over again to release my instance and hope the new one has the correct rigths assigned?

Yes mate, there’s really no other choicePDIs don’t come with official support, so there's no one to help or confirm whether a newly released PDI will have the same issue or not.

What I can suggest is:

  • Start with an older version of a PDI,

  • Then upgrade it to the latest release — this might help avoid the issue you're facing.

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hironori susuta
Tera Contributor

Thank you for your message.

I have checked the article at the URL and was working in an administrator role.

The current status of App Engine Studio is as follows:

hironorisusuta_0-1753326856671.png

hironorisusuta_1-1753326881697.png

As far as I can tell from the screenshot, PDI appears to have been created in the administrator role. 😞


HI @hironori susuta ,

now there is only one thing left to check 

go to your user profile and click on edit in the roles related list

ChaitanyaILCR_0-1753333205792.png

 

just make sure you only have these roles 

if you find snc_external try to remove it if it's not getting removed try to run a background script with setWorkflow(false) and get rid of it 

 

if you are still having the issue create a new user record and give the role admin and snc_internal and use that user account 

ChaitanyaILCR_1-1753333264112.png

 

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

 

 

 

Thank you for your message.

I checked the admin user roles.

I was unable to find either snc_internal or snc_external for the admin user roles on the roles screen... 😞




hironorisusuta_0-1753337944312.png