PDI not available

ErAsxx
Tera Contributor

Dear Community, 
my PDI is currently not available since days, following message occurs:
Developer Instance is undergoing unscheduled maintenance. Get Notified when your PDI is available.


i used a PDI and had several time this message but it was available after a few Days, 

how can i check the status of the maintenance?

BR,

Erdal

12 REPLIES 12

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @ErAsxx 

 

I have been using PDI since this morning with no issues, but yes, I saw a few posts on the community about PDI offline. 

1. There is no support available for PDI.

2. If you can wait, more, let's wait 

3. You may release this instance and take a new one but in this case, you will lose your previous data. 

From going forward, try to take regular backup of PDI, to avoid any loss of update set in future. 

 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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ErAsxx
Tera Contributor

Hi @Dr Atul G- LNG 
thanks for the reply.

I've release and open a new instance.

 

Could you inform, how to backup the instance, to save the configuration, in case same issue will happen.

 

Thanks.

H i @ErAsxx 

 

https://developer.servicenow.com/blog.do?p=/post/backup-your-pdi/

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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ErAsxx
Tera Contributor

Dear @Dr Atul G- LNG ,
i've release and request a new PDI, to avoid have the same issue, how can i execute a backup of th PDI?

Thanks, Erdal.