Unable to access PDI instance , redirects to App studio homepage post login.

[AnnSingh]

Hi All

I recently requested for instance with latest version Xanadu , one strange thing which I noticed after login with  credential is it redirects me to app engine studio homepage and not the  PDI native instance , moreover the credential user name also has user name starting as aes 

Has anyone else faced the same issue .

Regards

Ann

[Community Alums · Accepted solution]

Hi @AnnSingh ,

Navigate to  https://developer.servicenow.com/dev.do#!/home

Check if ADMIN shows when you click on the highlighted link above :

[Community Alums · Accepted solution]

Hi @AnnSingh ,

Navigate to  https://developer.servicenow.com/dev.do#!/home

Check if ADMIN shows when you click on the highlighted link above :

[Harish Bainsla · Accepted solution]

Hi @AnnSingh follow these steps

1.  Open "https://developer.servicenow.com/dev.do" 

2.Go to "Change User Role" .

3. set your role as admin.

for more check below links

https://www.servicenow.com/community/now-platform-forum/why-am-i-being-redirected-to-app-engine-stud...

if my answer helps you mark helpful and accept solution

[AnnSingh]

Thanks guys  🙂 . It worked now 

[PhaniKiranV]

Thank you mates...