Hello ServiceNow Team,
I need help recovering my Personal Developer Instance.
Instance Name:
dev351754
Issue:
• My PDI has been stuck in the "Waking-up instance" state for more than 24 hours.
• The Developer Portal displays:
"Your PDI is temporarily hibernating due to an infrastructure issue."
• Accessing my instance URL returns a 504 Gateway Timeout error.
I have already tried:
• Waiting more than 24 hours
• Using different browsers
• Using Incognito mode
• Trying different networks
This PDI contains my college ServiceNow application, and unfortunately I do not have any backup (no GitHub repository or application export).
Could you please check whether my existing PDI can be recovered or restarted? If possible, I would appreciate recovering this existing instance rather than receiving a new one, as it contains my work.
Thank you for your time and assistance.
