Hello Everyone,
My name is Avinash kotipalli, a 2026 B.Tech graduate in Electronics and Communication Engineering from India(Hyderabad). I have achieved both CSA and CAD certifications.
Recently, I attended the TCS ServiceNow Skill-Based Hiring Assessment for Hyderabad and am currently preparing for the upcoming interview rounds.
As part of my learning journey, I developed a Student Help Desk System project in ServiceNow. The project provides a centralized platform where students can raise and track service requests while support staff manage and resolve them efficiently. One of the key features of the project is workload-based task assignment, where requests are automatically assigned to the support staff member with the least active workload to ensure balanced task distribution and faster resolution.
"I would appreciate guidance from experienced ServiceNow professionals, hiring managers, and interviewers who have experience evaluating fresher candidates for ServiceNow roles."
Could you please share:
Common ServiceNow interview questions for freshers
Project-based questions that interviewers may ask
Topics I should focus on before interviews
Real interview experiences for ServiceNow Developer roles
Technical areas where freshers are commonly challenged
Any advice, suggestions, or interview preparation tips would be greatly appreciated.
Thank you.
