Requirement Gathering tool
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06-11-2026 05:16 PM
Hi team , I am curios to know what requirement gathering tool are you guys using during ServiceNow Workshops?
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06-11-2026 06:20 PM
For my recent clients, we use Demand management to manage requirements.
Refer : Add and manage requirements
Also check these links:
How to gather and evaluate requirements
This option also you can explore:
Playbooks in Project Workspace: Guided Project Execution
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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3 weeks ago - last edited 3 weeks ago
Hi @gourav_aggarwal ,
You can follow the below link -
https://www.youtube.com/watch?v=WaJ7aUPJnN4
Apart from that you can use VTB(Visual Task Board) - create story from ServiceNow itself or else use Jira to track stories.
Reference thread - https://www.servicenow.com/community/onboarding-hub-blog/tell-me-a-story-requirements-gathering-part...
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