Scope name already taken error

[adam_mazloum]

In my PDI, when creating an app using either App Engine Studio or the regular App studio through ServiceNow I am encountering the same error messages "This scope is already taken by another application".

I am receiving this error in both the Yokohama and Zurich releases. Both which I created separate PDI's.

Steps already tried:

• Refreshing instance
• Renaming App/Scope including numeric characters
• Cross referenced existing scopes for match
• Released/Create instance
• Used earlier releases (Yokohama)

I tried opening a case with support, however I guess I don't have support access. 

Please, someone tell me how to solve this issue.

[GlideFather]

Hi @adam_mazloum,

this issue has been reported here by several folks these days, I guess it's some bug and not necessarily something wrong you would do... unfortunately I don't know the resolution, if you search around you will might find some threads about this. Check whether the resolution is not there.

Check this article:

Resolving 'This Scope Is Already Taken by Another Application' Error in ServiceNow

It's from 2024 and the issue has been mentioned this and last months quite often so I'm not able to tell you that it will help or not. No guarantee but trying costs nothing.

Good luck and if you find the solution please share it here as future reference