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contactvwak
Tera Contributor

I want to send approval request to approver if he didnot approve within 60 seconds then approval will sent to approvers manager and then anyone of them can approve

5 REPLIES 5

kaushal_snow
Mega Sage

Hi @contactvwak ,

 

Good day !!

 

In Flow Designer, send an Ask for Approval request to the requestor’s manager, setting its Due Date to “Cancel” 2 days after creation; then use a simple If (Cancelled) check to escalate via a second Ask for Approval to the manager’s manager, configured as “Anyone approves”, so whichever approver acts first completes the process....

 

Check it once and let me know the result @contactvwak ...

 

 

Thanks and Regards,
Kaushal Kumar Jha - ServiceNow Consultant - Lets connect on Linkedin: https://www.linkedin.com/in/kaushalkrjha/