Subcategory shows for a few secods when called from CS

[tom the]

Hi,

I have this use case where need to set, some fields once the caller is set to Abel Tuter, I used a CS onChange, I could say it is working but subcategory shows for les than a second then goes back to -none-

I used the following script 

function onChange(control, oldValue, newValue, isLoading, isTemplate) {

    if (isLoading || newValue === '') {

        return;

    }

    if (newValue == '62826bf03710200044e0bfc8bcbe5df1') { // Sys ID = Abel Tuter

        g_form.setValue('category', 'end_user_devices'); // Set Category

        g_form.setValue('subcategory', 'Keyboard'); // Set Subcategory

        g_form.setValue('short_description', 'This is the end user device'); // Short Description

        g_form.setValue('impact', '2'); // Impact = Medium

        g_form.setValue('urgency', '3'); // Urgency = Low

        g_form.setValue('service_offering', 'fae7e9e7c3635210075edf3d050131a5');// Set SO = Azure AD Auth

        g_form.setValue('cmdb_ci', '780b8ce8735423002728660c4cf6a7e7'); // Set CI = *MACBOOK-AIR-13

    }

}

[tom the · Accepted solution]

thank you for all your help, it was an issue with a capital letter on the category value