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02-06-2025 02:27 AM - edited 02-06-2025 02:30 AM
Hi All,
I have a requirement to show a pop up window containing two links : Google :https://google.com , SN :https://servicenow.com on user selecting values as Request Info. , general Inquiry in Category field in one of the Catalog Item . This popup will have a 'X' button & Done button to close the popup in either right side corners respectively. Please find attached for better understanding, expecting a result very close.
Thanks,
Shwetha
Solved! Go to Solution.
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02-26-2025 10:03 PM
Apparently, this is how I achieved it using just onchange client script as I found the UI page doesn't support in portal , also GlideDialogWindow was also not supporting in my instance.
Script :
Hope it helps 🙂
Thanks,
Shwetha
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02-06-2025 02:29 AM
SNOW 🙄 it's SN or ServiceNow.
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Dr. Atul G. - Learn N Grow Together
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02-06-2025 02:31 AM
you can use onChange catalog client script and use modal to show the html content
How to display custom popup while submitting a Service catalog in Service portal
Glidewindow catalog client script Onload not working on service portal
Modal Windows in Service Portal
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-10-2025 11:33 PM
hi @Ankur Bawiskar ,
This is the first time I am creating a UI page therefore I am facing some issue.
I have created a UI page, but i am unable to call this in onchange client script in my catalog form.
Here is the Ui page :
Name : dialog_window_appsupport
HTML :
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02-10-2025 11:43 PM
if you are using native then you can use GlideDialogWindow() to call the UI page
var dialog = new GlideDialogWindow("dialog_window_appsupport"); // give ui page name here
dialog.setSize(750,1200);
dialog.setTitle("Support Options");
dialog.render();
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader