Find your people. Pick a challenge. Ship something real. The CreatorCon Hackathon is coming to the Community Pavilion for one epic night. Every skill level, every role welcome. Join us on May 5th and learn more here.

Testing Inbound Email Action in PDI Instance

utsavjaiswa
Tera Contributor

‎09-23-2025 12:19 AM

Hello All,


I’ve created an inbound email action and would like to test its functionality—specifically attributes like email.body.Is there a way to test this using a background script or any other method within the PDI instance?

 

 

Any guidance would be greatly appreciated.

Thanks in advance!

0 Helpfuls
  • 518 Views
1 REPLY 1

Dr Atul G- LNG
Tera Patron

‎09-23-2025 06:39 AM

Hi @utsavjaiswa 

I think it’s not possible — you need to manually configure the email in the PDI.

 

https://www.servicenow.com/community/developer-forum/solution-how-to-configure-email-account-in-serv...

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls