UI Builder - Related list of record - not loading ticket page

[Raguvaran Sakth]

Hi Experts,

We are developing configurable workspace using UI builder in the San Diego version of ServiceNow.

We are able to create List menu, List items, Record page - refer Image_1.JPG,  Image_2.JPG

We are not able to resolve a particular problem, even HI support team is unable to solve it. Here is the problem statement. When we open the record page in the workspace, it shows the related list items for e.g. TASk SLA, Attachments. refer Image_3.JPG

On clicking of the related list record, it is suppose to open the task sla record but instead it is stuck in "Loading..." stage - refer Image_4.JPG

From the development perspective we are not sure what we are missing but this works fine in the Tokyo version

Appreciate your guidance.

[Michael Fry1]

I get your issue but still think your page parameters are not setup correctly. You mentioned you're building these pages? Did you start with App Engine to build your workspace? If not, I think I would rebuild using AES.