UI policies on variable set
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yesterday
Hi @Ankur Bawiskar
I have written two ui policies on variable set one to hide two fields on all catalog items , and other two show mandatory fields on all catalog items and this variable set is used by all the catalog items , but when i open the catalog items it is hiding all the fields , and i want to show two fields on catalog tasks that iam hiding on all the catalog items . can u help over this.
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yesterday
Hi @ShaziyaS4380655 ,
Can you please check the box - "Reverse if false".
Please mark my answer correct and helpful if this works for you
Thanks,
Sarthak
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yesterday
Then ensure your Catalog UI policy doesn't run on Catalog Task
Applies on Catalog Task - Uncheck
💡 If my response helped, please mark it as correct ✔️ and close the thread 🔒 — this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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yesterday
it should run on catalog task , so that fiels will be visible on catalog task based on short description , and should be hided on the catalo item
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yesterday
so that's what I mentioned.
If you uncheck "Applies on catalog task" on your ui policy then your UI policy won't run on catalog task
you can have separate logic to show/hide your variables on catalog task then
💡 If my response helped, please mark it as correct ✔️ and close the thread 🔒 — this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader