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Unable to Open Data Management Console in OOB Workspace UI Builder Using Viewport

sarikabalbh
Kilo Contributor

Hi Team,

I am trying to embed the Data Management Console in using a Viewport component in UI Builder.

The Viewport configuration appears to be correct because other OOB workspaces are opening successfully within the same setup. However, when I try to open the Data Management Console, it does not load or open at all.

I have verified the following:

  • Viewport configuration is correct.
  • Other OOB workspaces open successfully using the same Viewport.
  • The issue occurs only with the Data Management Console.

Has anyone faced a similar issue or is there any special configuration, role requirement, or limitation for opening the Data Management Console within a Viewport in UI Builder?

Any suggestions would be appreciated.

Thanks!

3 REPLIES 3

Dr Atul G- LNG
Tera Patron

Hi @sarikabalbh 

 

Try repair data management plugin once and do cache.do

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Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Hi @Dr Atul G- LNG,

The same issue is also occurring in the PDI instance. In PDI, I freshly installed the Data Management Console plugin, but the issue seen under Organization Instances is exactly the same as the one in the other environment.
Regard,
sarika satpute

 

Then log a now support case is best option.

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************