Unable to Reactivate Terminated Lab Instance in Application Development Fundamentals (ADF) On Demand

Manish2026
Tera Contributor

Hi Everyone,

I am currently enrolled in the Application Development Fundamentals On Demand (ADF) course on ServiceNow University. Unfortunately, my lab instance status is showing as "Terminated", and I am unable to wake it up or request a new lab instance.

The portal currently displays:

  • 0 extensions remaining
  • 0 instances remaining

Because of this, I am unable to continue the hands-on exercises and make progress in the course.

Has anyone faced a similar issue? Is there any way to reactivate the existing lab instance or request a new one? I would greatly appreciate any guidance or assistance from the community or the ServiceNow team.

Thank you in advance for your support.

Course: Application Development Fundamentals On Demand (ADF)
Issue: Lab instance terminated and cannot be reactivated

2 REPLIES 2

Dr Atul G- LNG
Tera Patron

The only best option is log a now support case under help centre , as you used all lab instances so nothing available for you. Case will be helpful here 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

abirakundu23
Giga Sage

Hi @Manish2026 ,

It may take some time for the lab instance to become available. You can request a new lab instance if needed.

If a new instance is not available or the wait time is longer than expected, please raise a support case through ServiceNow University for assistance with your lab instance.


Please mark helpful & correct answer if it's worthy for you.