Unable to Request Personal Developer Instance(PDI)
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3 weeks ago
I created a new personal ServiceNow Developer account and logged in successfully. Whenever I request a Personal Developer Instance (PDI), it shows "No Instances Available" for Australia, Zurich, and Yokohama. I have been trying for the last 5 days and even created a new account, but the issue remains same. Could you please help me to get a PDI or let me know when instances will be available?
Thank you.
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3 weeks ago - last edited 3 weeks ago
Hi @likhithamag
Don't get discouraged. Try submitting your PDI request every day till it's on the waitlist.
Due to high demand following a new platform family release, PDI pools for the Australia version are currently experiencing errors or waitlisting. These days lots of similar issue reported.
Support is not available for PDI .
Note:You can request an earlier version (e.g., Zurich and lower version), as they may have more availability . But other Community members reported that there is also having waitlist issue.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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3 weeks ago
Hello @likhithamag
Nowdays this common issue faced by multiple users .
You must refer this , it will help you to :
If this helps you then mark it as helpful and accept as solution.
Regards,
Aditya
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3 weeks ago
HI @likhithamag
Don't worry—this is quite common at the moment.
Over the past few days, many community members have reported delays when requesting a PDI. In some cases, the waiting period has been 2-3 weeks or even longer, especially for lower ServiceNow versions.
You can try requesting an instance on an earlier release, such as Zurich or an older version, but there may still be a waiting period due to high demand.
For now, patience is the best approach, as PDI availability depends on overall demand and ServiceNow's infrastructure capacity.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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