Unable to see HR Case Management in Application Navigator after installing HRSD plugin
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an hour ago
I am unable to see HR Case Management in the Application Navigator.
Here are the troubleshooting steps I have already performed:
- Installed the required HRSD plugin.
- Verified the installation in Installation History.
- Checked the plugin dependencies.
- Changed the application scope to HRSD Core.
- Tried accessing the table directly using sn_hr_core_case.list, but the HR Case Management module is still not visible in the Application Navigator.
Could anyone help me understand what could be causing this issue? Are there any additional plugins, roles, or configurations that I should verify?
Thank you in advance for your help.
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21m ago
@nagarjunait You need to logout and login again to see the applications in the menu. Sometime applications do not appear right away after the installation and a fresh login is needed for their appearance in the menu.
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17m ago
I have done that but not yet resolved
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5m ago
Could you please verify if your user has sn_hr_core.admin role?
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3m ago
@nagarjunait IF you have the sn_hr_core.admin role then try cache.do in the application navigator to see if the menu loads.