Variable Editor in Portal is not sync up with Variable Editor in Native View

Swathi P
Kilo Sage

Hello Team,

 

I have a variable editor on Form Widget for created for Custom Application and i have added the same Variable Editor in Native View also , So the user will come and make changes on portal view in  data variable editor which is not syncing up with the variable editor in Native View How to make it in sync up please suggest

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6 REPLIES 6

Ankur Bawiskar
Tera Patron

@Swathi P 

it should sync.

Did you refresh the form in native view to see if changes reflected?

How is user making changes in portal view -> share screenshots

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Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Swathi P
Kilo Sage

hi @Ankur Bawiskar 

 

This is the screen of plaform view  for variable set has 3 rows but in portal it has 2 rows

 

Also, the user whenever the user changes the value from variable editor it is not gettung saved

 

@Swathi P 

no screenshots

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Swathi P
Kilo Sage

In Platform View 

SwathiP_0-1766120712954.png

In Portal View 

SwathiP_1-1766120766471.png