what role need for non admin role to view report
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‎05-20-2025 01:58 AM
Access to this content denied based on report_view field ACLs.
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‎05-20-2025 06:28 AM
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‎05-20-2025 06:34 AM
Hi @MahendraBob,
To allow a non-admin user in ServiceNow to view reports, you need to assign the appropriate role(s) that grant report viewing access without giving full admin privileges.
Minimum Role Required to View Reports:
- report_viewer — This is the essential role for viewing reports in ServiceNow.
Additional Useful Roles (based on what the user needs):
- report_user — Allows the user to create, edit, and share reports in addition to viewing.
- pa_viewer — Needed if the user should view Performance Analytics dashboards.
- pa_admin — For full Performance Analytics access (not needed just to view reports).
For Viewing Reports on Dashboards:
- If reports are on dashboards (Performance Analytics or homepage dashboards), also ensure:
- The user has access to the dashboard (check the dashboard’s ACL or sharing settings).
- The user has the pa_viewer or dashboard_viewer role if applicable.
Thanks and Regards,
Chiranjeevi R
Please mark as Correct Answer/Helpful, if applicable.
Thanks & Regards,
Chiranjeevi
ServiceNow Developer | | ITSM | | ServiceNow Discovery | | Event Management | | Service Mapping | | CMDB
Please mark as Correct Answer/Helpful, if applicable.
Chiranjeevi
ServiceNow Developer | | ITSM | | ServiceNow Discovery | | Event Management | | Service Mapping | | CMDB
Please mark as Correct Answer/Helpful, if applicable.