What user roles are required to Import/Export Update sets?

[Navaneeth1]

Could someone please let me know what User Roles are required for a user to create, Import, and Export Update Sets on ServiceNow?
Also, could you please mention if we can import an update set from one company's instance to another company's instance?

Thank you in advance!

[AndersBGS · Accepted solution]

Hi @Navaneeth1 ,

The role is the "admin" role.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders

[AndersBGS]

Hi @Navaneeth1 ,

1: You need to be an administrator

2: I would believe that it's possible but for sure not best practice and I wouldn't recommend it. An update set is meant for moving development to test to production - Not between instances.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders

[Navaneeth1]

Hey @AndersBGS ,

Thank you so much for the response! Could you please let me know the exact name of the admin role that will be needed?

[AndersBGS · Accepted solution]

Hi @Navaneeth1 ,

The role is the "admin" role.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders

[Ankur Bawiskar · Accepted solution]

@Navaneeth1 

it's admin role

you could have got the details from ServiceNow docs for this rather than posting in community. that would have been much faster

It was the 1st google result when I searched

Import and commit the quick-start update set 

If my response helped please mark it correct and close the thread so that it benefits future readers.