Workspace is home page is not accessible

Community Alums
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Hello,

I have created a workspace in my custom application and the application has been moved to other test instance where users are not able to see the home page of workspace, So I have created a new workspace on the test instance and the new workspace is accessible to users but the old one is giving error, I have checked all the ACL's all looks good.

prudhvirajy_0-1748507327979.png

 

1 ACCEPTED SOLUTION

Ankur Bawiskar
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@Community Alums 

Seems they don't have the access to that page, did you debug that by comparing the access permissions?

Service Operations Workspace shows "You do not have permissions to access this page" for non-admin users 

You do not have permission to access this dashboard at the moment 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

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2 REPLIES 2

Ankur Bawiskar
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@Community Alums 

Seems they don't have the access to that page, did you debug that by comparing the access permissions?

Service Operations Workspace shows "You do not have permissions to access this page" for non-admin users 

You do not have permission to access this dashboard at the moment 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

SANDEEP DUTTA
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Hi @Community Alums ,

If you go to the settings of the page in the UI builder, you will see the roles for whom this workspace is available for, make sure you have those roles :

SANDEEPD9758064_0-1748842399608.png

 

Thanks,
Sandeep Dutta

Please mark the answer correct & Helpful, if i could help you.