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‎05-29-2025 01:30 AM
Hello,
I have created a workspace in my custom application and the application has been moved to other test instance where users are not able to see the home page of workspace, So I have created a new workspace on the test instance and the new workspace is accessible to users but the old one is giving error, I have checked all the ACL's all looks good.
Solved! Go to Solution.
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‎06-01-2025 08:56 PM
@Community Alums
Seems they don't have the access to that page, did you debug that by comparing the access permissions?
You do not have permission to access this dashboard at the moment
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎06-01-2025 08:56 PM
@Community Alums
Seems they don't have the access to that page, did you debug that by comparing the access permissions?
You do not have permission to access this dashboard at the moment
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎06-01-2025 10:33 PM
Hi @Community Alums ,
If you go to the settings of the page in the UI builder, you will see the roles for whom this workspace is available for, make sure you have those roles :
Sandeep Dutta
Please mark the answer correct & Helpful, if i could help you.