Workspace Reference field modal popup stops working

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‎08-19-2024 05:52 AM
Hi All,
I created a simple task base App and in that app I created a workspace.
When I tried to work with the workspace I notice an error.
When I tried to change a reference field, I pressed on the magnify glass I'm getting a window to select a record but after I select it the field is not being update by my selection.
But if I type in the field itself it allows me to select a field like a choice list and the value is being change in ref field.
Can any one point me how to solve it?
Best regards,
Lior Grinberg
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‎08-20-2024 09:17 AM
Hi @Community Alums -
Please verify the display options for the reference field. Ensure it's set to "Reference" and not "Display Value". "Allow Search" option is enabled ? if not, pls check this
Regards,
Paul
PaulSylo
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‎08-20-2024 09:34 AM
Hi @Community Alums ,
Please refer below article:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0745595
If my response helped please mark it correct