Workspace Reference field modal popup stops working

Community Alums
Not applicable

Hi All,

I created a simple task base App and in that app I created a workspace.

When I tried to work with the workspace I notice an error.

When I tried to change a reference field, I pressed on the magnify glass I'm getting a window to select a record but after I select it the field is not being update by my selection.

But if I type in the field itself it allows me to select a field like a choice list and the value is being change in ref field.

Can any one point me how to solve it?

Best regards,

Lior Grinberg

 

2 REPLIES 2

PaulSylo
Tera Sage
Tera Sage

Hi @Community Alums  -

 

Please verify the display options for the reference field. Ensure it's set to "Reference" and not "Display Value".   "Allow Search" option is enabled ? if not, pls check this

Regards,

Paul

 

Regards,
PaulSylo

Kindly mark "helpful", if this helps, or Mark as "Accepted " if it solves your issues !

Sumanth16
Kilo Patron

Hi @Community Alums , 

 

Please refer below article:

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0745595

 

If my response helped please mark it correct 

 

Thanks & Regards,
Sumanth Meda