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Seeking best practices for controlled, successful citizen development

cdesousan
Giga Contributor

yesterday

Hi all, we’re looking for inspiration and practical examples of how organizations make citizen development both successful and controlled. We would greatly appreciate any governance approaches you can share, along with your views on the future direction of citizen development. Thank you in advance. 

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GlideFather
Tera Patron

9 hours ago

Hi @cdesousan,

 

when it comes to best practices, Best Practice Library (ex- Now Create) is a good source to start:

Another source be the SN University:

 

And last but not least, the SN Docs:

 

I know these are quite general, feel free to ask questions if you want to know something more specific. What module, what scope, what process, ... 

_____
100 % GlideFather experience and 0 % generative AI

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Dr Atul G- LNG
Tera Patron

9 hours ago

Hi @cdesousan 

 

https://mynow.servicenow.com/now/best-practices/assets/citizen-development-framework

 

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