Having a time confiming if what we're trying to produce is possible. We've been using Tableau for an aging 'grid' broken out by Assignment Group & Weekly Aging with ticket counts in the body. We've seen that SNOW reports can produce X & Y axis, but c...
When I login my PDI, I got cookies like screenshot1, and I can not get these cookies in openframe. For comparison, screenshot2 is normal cookies.Looking forward to someone's reply
Problem Description:I’m facing a very strange issue in our DevOps setup that I’ve never encountered before. We’re running a multi-branch CI/CD pipeline on Jenkins integrated with GitHub and ServiceNow DevOps. For some reason, the pipeline randomly re...
Hi All,Apologies if this post is in the incorrect forum, I could not locate 'GRC' We are starting our journey with the very exciting Operational Resilience Application and have come quite a long way in getting it to "see" our CMDB Business Services, ...
In GRC Module, in Control form, which is in Draft State when I click Attest Button it should go to Attest Statebut it's going to review state what is the reason behind it?
How to hide the more options menu in the dashboard, or disable create new and Duplicating in the menu.
Hi everyone, As part of a big analysis on where can use ServiceNow, more and more, within our organization, I would like to ask you if you have any "facts & figures" on the benefits of using ServiceNow in Financial departments (controlling, accounti...
Hi everyone, at the company we are currently changing our organizational structure when it comes to ServiceNow. In the past we had the very minimum to keep the system running, but now we are moving to a place where that is not enough and we want to...
Hi Team,I have admin credentials i need to update from Xanadu version to Yakohama version. I don't have any support portal access, HI portal and developer portal. just, we have admin password and user Id. I need to update the version in instance only...
We have to re-certify and publish the application to store. After the transition its the first time we are handling this process.We have to know which is the best way to move or update the application files from QA instance to Vendor instance.Which i...
Hi everyone, servicenow, is there a function to detect or log the information of the person who logged in using the Authenticator browser extension?Is there such a module or table?
I am just testing the integration after system got upgradedAs per the steps mentioned in my sheet, i am required to test the code in rest API explorer, but every time when i am testing getting 400 bad request, seems i am making some mistake there. I ...
Below is the JSON format that i am using in rest API explorer, but i have doubt that this is not correct JSON format, please check is there is any mistake and help me. { "records": [ { "from_date":"20191017T010000", "to_date":"20191018T030000" ...
Hi all , I am trying to copy the issue end date to remediation task end date when task is creating if its end date is greater than the issue end date. I am trying with the Business rule to implement it but its not working , used before insert/update...
I'm attempting to create a new email workflow for an expansion that is needed in our instance. This instance was built several years ago and underwent customization at that time, and so I am not fully familiar with the intricacies of it. The issue I'...
