Hi everyone,I have a specific question in regards to the best practice approach of deploying hotfixes for scoped applications. The use case is the following:We have multiple custom applications being live in Production. All these applications have be...
Hi All, We are having one problem here with Policy Approval record from Employee Center Portal.We are unable to view the content of the policy and details of it on portal while approving or rejecting the record on portal. When I saw the documentation...
We have created intake form requests using Contract Management Pro in Legal Service Delivery from the Employee Center using catalog items and producing the workflow through record producers. We realized that in order to generate a contract request an...
How to avoid date overlap in registrations? (No business rule)
Hi, Unsure if this shows up in the correct forum, but here we go....working for Infosys now but previously 24 years at IKEA managing the Foundation Data / Core Data, we have a security restriction on accessing the back end with all the data pending G...
Please delete post, it is in the wrong section
hiii iam working on record producers i am getting the issue while fetching values based on currently logged in user through default value variable.Help me to resolve the bug
Having a time confiming if what we're trying to produce is possible. We've been using Tableau for an aging 'grid' broken out by Assignment Group & Weekly Aging with ticket counts in the body. We've seen that SNOW reports can produce X & Y axis, but c...
When I login my PDI, I got cookies like screenshot1, and I can not get these cookies in openframe. For comparison, screenshot2 is normal cookies.Looking forward to someone's reply
Problem Description:I’m facing a very strange issue in our DevOps setup that I’ve never encountered before. We’re running a multi-branch CI/CD pipeline on Jenkins integrated with GitHub and ServiceNow DevOps. For some reason, the pipeline randomly re...
Hi All,Apologies if this post is in the incorrect forum, I could not locate 'GRC' We are starting our journey with the very exciting Operational Resilience Application and have come quite a long way in getting it to "see" our CMDB Business Services, ...
In GRC Module, in Control form, which is in Draft State when I click Attest Button it should go to Attest Statebut it's going to review state what is the reason behind it?
How to hide the more options menu in the dashboard, or disable create new and Duplicating in the menu.
Hi everyone, As part of a big analysis on where can use ServiceNow, more and more, within our organization, I would like to ask you if you have any "facts & figures" on the benefits of using ServiceNow in Financial departments (controlling, accounti...
Hi everyone, at the company we are currently changing our organizational structure when it comes to ServiceNow. In the past we had the very minimum to keep the system running, but now we are moving to a place where that is not enough and we want to...
