GRC
In GRC Module, in Control form, which is in Draft State when I click Attest Button it should go to Attest Statebut it's going to review state what is the reason behind it?
Forum Posts
hide the more options menu
How to hide the more options menu in the dashboard, or disable create new and Duplicating in the menu.
Facts & Figures on the benefits of having ServiceNow in your Financial departments
Hi everyone, As part of a big analysis on where can use ServiceNow, more and more, within our organization, I would like to ask you if you have any "facts & figures" on the benefits of using ServiceNow in Financial departments (controlling, accounti...
Resolved! ServiceNow Organizational Structure
Hi everyone, at the company we are currently changing our organizational structure when it comes to ServiceNow. In the past we had the very minimum to keep the system running, but now we are moving to a place where that is not enough and we want to...
upgrade instance version
Hi Team,I have admin credentials i need to update from Xanadu version to Yakohama version. I don't have any support portal access, HI portal and developer portal. just, we have admin password and user Id. I need to update the version in instance only...
Once we re-certify and publish the application, what happens to the older version of the same app.
We have to re-certify and publish the application to store. After the transition its the first time we are handling this process.We have to know which is the best way to move or update the application files from QA instance to Vendor instance.Which i...
Resolved! servicenow MFA Authenticator browser extension
Hi everyone, servicenow, is there a function to detect or log the information of the person who logged in using the Authenticator browser extension?Is there such a module or table?
Unable to test json code in "rest API explorer
I am just testing the integration after system got upgradedAs per the steps mentioned in my sheet, i am required to test the code in rest API explorer, but every time when i am testing getting 400 bad request, seems i am making some mistake there. I ...
Required correct JSON format
Below is the JSON format that i am using in rest API explorer, but i have doubt that this is not correct JSON format, please check is there is any mistake and help me. { "records": [ { "from_date":"20191017T010000", "to_date":"20191018T030000" ...
Issue with the copying end date
Hi all , I am trying to copy the issue end date to remediation task end date when task is creating if its end date is greater than the issue end date. I am trying with the Business rule to implement it but its not working , used before insert/update...
Scripting issues when creating a new inbound email action - automated incident creation
I'm attempting to create a new email workflow for an expansion that is needed in our instance. This instance was built several years ago and underwent customization at that time, and so I am not fully familiar with the intricacies of it. The issue I'...
