I want the explanation for the following questions in a document which explains how this is implemented in ServiceNow ?1. How the ServiceNow data is managed at storage ? Is that all encrypted ? How the encryption is handled ?2. How the data is encry...
I am not seeing any of the governance (risk assessment) in my PID. Do anyone know if I am missing anything?
Hi,I am unable to access or attempt the Delta Exam in ServiceNow University.The exam option is not visible in my account.I have already raised a support case, but I wanted to check if anyone else faced a similar issue and found a solution.Registered ...
Hi Team,We are currently analyzing the behavior of the Response field on the Issue form in ServiceNow IRM/GRC and its impact on Control Status updates.Current Observation:Out-of-the-box, when an Issue is closed with the response set to “Remediate,” t...
If you've ever had an admin, a release manager, and an app owner all looking at AEMC at the same time — you know they're not looking for the same thing. The 2026 March Store Release changes that. Each of those personas comes into App Engine M...
We are Planning to archive records from the Incident and Change tables. We have the following questions that needs your guidance. Performance impact when the process runsDuration to archive the records ( we have plenty of records)Process to follow w...
Hi - apologies if this is the wrong forum - I am a new user.We are looking to upgrade to the Advanced risk module - we had a demo from the re-seller, what they displayed was a 4 x 4 scoring matrix. We use a 5 x 5 matrix - the re-seller said they woul...
Hi - apologies if this is the wrong forum - I am a new user.We are looking to upgrade to the Advanced risk module - we had a demo from the re-seller, what they displayed was a 4 x 4 scoring matrix. We use a 5 x 5 matrix - the re-seller said they woul...
Give an example of a situation where ACLs alone were not enough to enforce the security model needed. How did you extend or supplement the controls?
How do you approach securing a custom Service Portal that exposes data from multiple tables with different access rules? What's your strategy for preventing data leakage?
Hi all, we’re looking for inspiration and practical examples of how organizations make citizen development both successful and controlled. We would greatly appreciate any governance approaches you can share, along with your views on the future direct...
I hope this is the right place to come. We have rolled out Strategic Portfolio Managment, and as you know, there are already requests for optimizations and changes. While I am not immersed in the architecture space, I do know that if you start making...
Hi all, we’re looking for inspiration and practical examples of how organizations make citizen development both successful and controlled. We would greatly appreciate any governance approaches you can share, along with your views on the future direct...
In problem task table, there was a field as "Worknotes" , in normal backend table it was acting as "Journal field" which is perfect, but in workspace the same field is acting as "HTML" field, not sure where this configuration was defined?can anyone ...