servicenow MFA Authenticator browser extension

kack l
Tera Expert

Hi everyone, servicenow, is there a function to detect or log the information of the person who logged in using the Authenticator browser extension?
Is there such a module or table?

2 ACCEPTED SOLUTIONS

Randheer Singh
ServiceNow Employee
ServiceNow Employee

Hi @kack l 
The sys_user_login_history table has the MFA_enforced column, which can tell you if MFA was used during the login with local/LDAP credentials. Currently, the table does not have information about the MFA method used during the login. We are planning to add the MFA method used column in the Zurich release.
Thanks,

Randheer

View solution in original post

Thanks for your answer, that's great. The customer wants this feature. The sys_user_login_history table has the MFA_enforced column. Is it enforced by the system? Sometimes I don't use MFA authentication and it will show true.

View solution in original post

6 REPLIES 6

Randheer Singh
ServiceNow Employee
ServiceNow Employee

Hi @kack l 
The sys_user_login_history table has the MFA_enforced column, which can tell you if MFA was used during the login with local/LDAP credentials. Currently, the table does not have information about the MFA method used during the login. We are planning to add the MFA method used column in the Zurich release.
Thanks,

Randheer

Thanks for your answer, that's great. The customer wants this feature. The sys_user_login_history table has the MFA_enforced column. Is it enforced by the system? Sometimes I don't use MFA authentication and it will show true.