SLA added to issue records

[dawnsharpei]

How do I put an SLA on all the steps in the issue and exception workflows? 

[Nayan ArchX]

Hi,

https://www.servicenow.com/docs/r/it-service-management/service-level-management/c_SLADefinitions.ht...

https://www.servicenow.com/docs/r/xanadu/it-service-management/service-level-management/t_CreateAnSL...

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Thanks

Nayan Patel

IT ServiceNow Consult, ServiceNow ArchX

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