Top ten failed certification checks

Every application that partners submit to the ServiceNow store goes through a rigorous vetting process called certification. Certification helps ensure that all applications published on the store are...

Recertifying your app for new ServiceNow releases

All applications on the ServiceNow Store undergo a certification process before publication. In addition to the initial certification, ServiceNow Store apps can require: Recertification for a new app ...

Recertifying your app with code changes

All applications on the ServiceNow Store undergo a certification process before publication. In addition to the initial certification, ServiceNow Store apps can require: Recertification on a newer Ser...

Guide to getting your App Certified And Certification Requirements

To list your application or integration on the ServiceNow Store (https://store.servicenow.com) you will be required to go through the ServiceNow certification process. This article will help you under...

Uploading your application to the Store Publisher Portal

ServiceNow Build Partner Program participants can publish a scoped application to the ServiceNow Store by following this general process: Develop and test your app on your Build Partner vendor instanc...

How to distribute your app between instances for testing

Before you submit your application to be certified, you should test the installation process from the customer perspective to ensure that all your application files are contained within your app and a...

Deleting records in scoped applications and retrieving them

From the New York release, ServiceNow introduced a new concept to scoped applications, called the author_elective_update folder. When your application is packaged for the repo or for committing to Sou...

Using the Certification Self-Test Tool

Using the Certification Self-Test Tool Available now: Certification Self-Test Tool v.3.1.0 Certification Self-Test Tool v.3.1.0 is now available for Build Partner vendor instances. What Is the Certifi...

San Diego Early Release for Technology Partners

Note: To request for early release to the San Diego release, please log into Now Support (HI) Service Catalog and follow the section below “How do I Self-Register Early Release”. Why do we provide ear...

Rome Early Availability registration and Early Access for Technology Partners

Note: To request for early access to the next release, please log into Now Support (HI) Service Catalog and follow the section below “How do I Self-Register Early Access”. Why do we provide early acce...

Quebec Early Access for Technology Partners

Note: To request for early access to the next release, please log into HI Service Catalog and follow the online instructions. Why do we provide early access to technology partners? In order for partne...

Paris Early Access for Technology Partners

Note: Do not publish/demo/promote in any way your Paris instance to anyone who has not agreed to our program's legal terms and conditions (completed when joining the TPP). Why do we provide early acce...

Orlando Early Access for Technology Partners

Note: Do not publish/demo/promote in any way your Orlando instance to anyone who has not agreed to our program's legal terms and conditions (completed when joining the TPP). Why do we provide early ac...

From Idea to Innovation - How app publishers can use the new Idea Portal

I wanted to introduce ServiceNow’s new Idea Portal to all of you innovators. ServiceNow is a company driven by innovation. This forum was established based on the principle that together we can innova...

New York Early Access for Technology Partners

Note: Do not publish/demo/promote in any way your New York instance to anyone who has not agreed to our program's legal terms and conditions (completed when joining the TPP). Why do we provide early a...

How to capture Demo Data in Scoped Application

If you are building a scoped application for the store, you may want to include some demo data, or non-metadata application files to provide some demonstration of the functionality of the application....

Latest Release of Certification Self-Test Tool is Launched!

Attention Technology Partner developers, we have recently released an updated version of Certification Self-Test Tool, which will have new additional best practice checks. For those of you who have no...

How To: Recertify your certified application with code changes

When it comes to app re-certification in ServiceNow, there are two scenarios which are app release re-certification or re-certification.Release Re-certification on a ServiceNow Release:If you already ...

The Technology Partner Program, The Store, and Scoped Apps FAQ's

As new partners orient within the Technology Partner Program, or consider joining the program, I'm often put in a place where I'm answering many of the same questions. I'll be updating this blog post ...

A guide to deleting records in scoped applications and retrieving them

Edit: For the New York release, we introduced a new concept to Scoped Applications, called the author_elective_update folder. When your application is packaged for the repo or for committing to Source...