Como solicitar clone de ambiente?
| Image | Description |
| 01. Servicenow Login | |
 | 02. System Clone |
 | 03. Request Clone |
 | 04.Select Target Instance |
 | 05. New |
|
| 06. Select the instance and click Sumbit |
obs: IF you click in the image it'll expand
01. Logue no Service Now
02. System Clone
03.Request Clone
04. Clique em target Instance
05. Clique em New
06. Informe a instância e clique em Submit
Re- Publishing it (i can't change the original)
https://community.servicenow.com/community?id=community_article&sys_id=63acf4ccdbbdb700feb1a851ca96195d
https://community.servicenow.com/community?id=community_article&sys_id=207413a6db9814901cd8a345ca961902
We have just learned the same thing the hard way, and I'm shocked that there is so little information provided by ServiceNow on the limitations of the new features of cloning. Just FYI, for everyone who is planning the cloning (we are on Orlando, but I think these issues still exist in Paris):
1. Don't use the clone profiles (even the system one):
- https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0855777
- https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0822668
2. Don't use the flag to "Preserve users and related tables" - it is not working (got a notification about it from ServiceNow 10 minutes before the clone start :), you need to set it up manually, if neeeded:
