Abou ServiceNow service catalog for SailPoint IIQ.
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04-02-2024 12:44 AM
Hi Team, i am going to do ServiceNow service catalog integration for Sail Point IIQ,
i already have service catalog and basic configuration of sail point connector but here i need to know how we do configuration with that particular catalog item and how achieve multilevel approval in work flow for the catalog item.
please help me .
if anyone have document please share with me
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04-02-2024 09:57 AM
HI @Vikasgc
https://documentation.sailpoint.com/connectors/iiq/servicenow/service_catalog_v2_4_17/help/
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Dr. Atul G. - Learn N Grow Together
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04-02-2024 12:00 PM
You may check with SailPoint (OEM) , they will provide you a white paper which would explain all the steps and update sets that you need to install on ServiceNow . Once update set is installed you can configure the other properties.
Regards,
Saurabh
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04-04-2024 06:32 AM
Actually what I am working that one is customer portal. That portal is not a global it is employee centre
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04-03-2024 12:48 PM
It should describe the steps to set up the connection and configuration, as well as how to manage the approval processes. If you have a basic Sail Point Connector configuration, explore its capabilities in conjunction with the ServiceNow service catalog.
