does cmdb_baseline let us specify what *should* be installed?

dataWrangler
Giga Expert

Greetings.
Scanning a system (with ServiceNow Discovery, MECM, Tanium, Nessus ...) provides current state data (OS, installed software).


We need to define/specify what the state should be for a given CI asset class (e.g. - installed software for a specific make/model of workstation, physical server, virtual server ... ), with the goal of being able to automate identification of outliers (i.e. - machines that scans indicate don't have the latest version/patch).

Possible in ServiceNow? And if possible, would the baseline functionality be the place to start?

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