Hello Everyone,
We have followed all required steps to configure SGO-Dynatrace guide set up to finish the required configurations.
We were able to create problem notification set up successfully from ServiceNow to Dynatrace.
Test everts are getting inserted in ServiceNow as expected but events are not triggering automatically from Dynatrace to ServiceNow.
Can anyone help me to understand how we can fix this issue? Are there any step which Dynatrace team needs to do to automate the event integrations?
Please let me know you have any thoughts on this. Thank You!
Best Regards,
Ganesh
