E-Signature

[Reena Kumari2]

Hi Team,

The requirement is that on case form if the assignment group or assigned to is changed then the digital signature should be asked on case for the person who is changing these fields value. How to achieve this.

Any help will be appreciated.

Thanks,

Reena

[Ankur Bawiskar]

@Reena Kumari2 

this link has all the steps which you want, refer that and enhance further

Signature pad for ServiceNow applications 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Reena Kumari2]

Hi @Ankur Bawiskar ,

I went through the link , but I am not sure which page url sys_id and table , mentioned in the link.

Can you please help me with that.

Thanks,

Reena

[Ankur Bawiskar]

@Reena Kumari2 

everything is shared there step by step

you will have to enhance it as per your requirement.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Reena Kumari2]

Hi Ankur, 

For the above requirement I need that formatter to be mandatory on case form, whenever we change the assignment group.

Thanks,

Reena