End User who submits the requests can see the attachments added by resolver group?

User662578
Tera Contributor

This is for Request.

 

When a user submits the requests in self service portal, is there a way they can see the attachments added by the fulfillment groups.

 

 

 

 

 

1 REPLY 1

Mohith Devatte
Tera Sage
Tera Sage

Hello @User662578 

If you want an end user to see attachments after submission of the request he/she should have access to the request record in order to download or view attachments attached to the request .

 

Hope this helps 

Mark the answer correct if this helps you 

Thanks