how to prevent duplicate Company records (vendors, manufacturers, customer etc.) in Servicenow
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11-12-2019 09:05 AM
Anyone have recommendations on how to prevent duplicate Company records (vendors, manufacturers, customer etc.) in Servicenow. We want all the different processes that should be using the same record
How to normalize the data etc.
Thanks
Eric
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11-12-2019 10:02 AM
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11-12-2019 07:34 PM
Yes, the normalisation plugin is definitely the right way to go
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11-13-2019 03:45 AM
Sounds like it would be a combination of Normalization and business rules. We are a customer of flexera has anyone use the data platform to normalize this data source and place it back into the company table?
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11-14-2019 02:09 PM
I have not used Flexera with ServiceNow so I can't help with that one 🙂
