How to track service availability in ServiceNow instance?

SubhashreeS4370
Giga Contributor

Hi Team,

 

I would like to understand how can we track Service availability of a ServiceNow instance ensuring below things:

 

1. The instance is up an running

2. Fetching reports when the instance was down (pull reports of the instance performance)

 

This is needed to monitor instance performance. Please suggest the possible approaches.

 

Thanks in advance!

Regards,

Subhashree

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