Install Status vs Hardware Status vs Substatus vs Operational status vs Lifecycle stage status fields on the CI form?

Suggy
Giga Sage

‎04-08-2022 11:12 AM

So many status fields on the CI form --> Install Status vs Hardware Status vs Substatus vs Operational status vs Lifecycle stage status

Which fields to use in which situation, along with Asset status fields.

PS- again there are so many posts on this topic but totally confusing. If any one has got proper clarity on this, please do share.

 

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Jochen Geist
ServiceNow Employee
ServiceNow Employee

‎10-14-2022 04:10 AM

@David Skowronek wrote a great blog post on this: CSDM 4.0: (any) Status attribute vs. Life cycle

Nachiketh Rahul
Tera Contributor

‎11-03-2023 04:49 AM

 

This is how i drew out the picture

 

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