Role & responsibilities of ServiceNow platform owner vs AIOps platform owner

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07-19-2023 05:01 AM
Hi All,
Is there a document somewhere where I could find the role & responsibilities of ServiceNow platform owner vs AIOps platform owner?
Thank you!
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07-20-2023 06:34 AM
Hello,
Here is our outline for roles and responsibilities for the platform team. In it, it outlines the Platform owner.
https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/success/insight/platf...
Not too sure if we have anything for AI Ops
I hope that helps out
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04-05-2024 09:27 AM
Hi Maud, I have been working on a mind map to capture platform owner responsibilities and this is what I have so far. I'm also creating a new discussion board with content for platform owners that will go live in a week or two. (Under discussions tab at the top of the landing page.)