Role & responsibilities of ServiceNow platform owner vs AIOps platform owner

Maud Afonso
Tera Contributor

Hi All, 

 

Is there a document somewhere where I could find the role & responsibilities of ServiceNow platform owner vs AIOps platform owner? 

 

Thank you!

2 REPLIES 2

Miguel Donayre
ServiceNow Employee
ServiceNow Employee

Hello,

Here is our outline for roles and responsibilities for the platform team. In it, it outlines the Platform owner. 
https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/success/insight/platf...
Not too sure if we have anything for AI Ops 
I hope that helps out

britta
ServiceNow Employee
ServiceNow Employee

Hi Maud, I have been working on a mind map to capture platform owner responsibilities and this is what I have so far.  I'm also creating a new discussion board with content for platform owners that will go live in a week or two.  (Under discussions tab at the top of the landing page.)