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Some of the users are loosing the favourites

Mahesh Pydisett
Tera Contributor

‎11-22-2023 03:24 AM

Hi All,

 

Can anyone please help me why some of the user favorites are empty even their sys_ids are same in both test and dev instances.

 

Thanks,

Mahesh

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Dr Atul G- LNG
Tera Patron

‎11-22-2023 03:30 AM

Hi @Mahesh Pydisett 

 

Seems a known issue.

 

Here you can see:

https://www.servicenow.com/community/next-experience-forum/quot-favorites-quot-menu-in-next-experien...

 

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