Unable to find Microsoft AD Spoke to install.
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04-06-2025 10:58 AM
Hi All,
Looking for help to install Microsoft AD spoke on our instance and steps to setup.
I don't find the plugin via Application Manager or when I select request from store . I am seeing articles on Microsoft Active Directory v2 Spoke.
Please advise.
TIA
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04-06-2025 11:14 AM
Hi @CV1
Are you trying this in a PDI? If so, I doubt you'll get the same result there, as it's a paid feature. When I searched in my PDI, I could only see the basics. The Microsoft Active Directory v2 Spoke is a paid spoke and cannot be installed in a PDI.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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04-07-2025 07:07 AM
Trying to do on our instance not PDI. Is there a way to know if we are licensed to install this?
I am assuming that when we go to store and request plugin, it will give a message if we are not eligible else if we are , it will allow us to install? Am I right?
TIA
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04-07-2025 07:48 AM
Hi @CV1
If it's going to store and you can see it there, it might be free or subscription-based, which will help you. You can also connect with your SN account manager for this; he/she is the right person to guide you.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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04-06-2025 11:27 AM
Hello @CV1
Yes, its the V2 one, you need to request from store as it is paid if its customer instance. And for PDI it won't be there.
Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket.
Regards,
Shivalika
My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194
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