Welcome.do page customization based on department or company link should show up
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08-31-2023 12:30 AM
Welcome.do page customization based on department or company links should show up
In the below instead of showing two links want to show only one based on the Company name tried visiablity cretria it not working.
Welcome To the ServiceNow Instance
Please use this link to access ABC Company Click Here
Please use this link to access DEF Company Click Here
https://instancename/now/nav/ui/classic/params/target/welcome.do
If the User or fulfiller belongs to ABC company Link should show: https://instancename/now/nav/ui/classic/params/target/%24pa_dashboards_overview.do
If the User or fulfiller belongs to DEF company Link should
show: https://Instancename/now/nav/ui/classic/params/target/task_list.do
Please suggest how to to enable this based on the company name as we tried in the option
FYI Attached snap
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08-31-2023 01:58 PM
Is the welcome page actually needed? If you're displaying only the link to a specific page, I think it might be better to set the user preferences for those in each company to the target page instead of using a welcome page.
If you have to have the welcome page, is there something wrong with your condition?
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11-14-2023 03:45 AM
We set user preference but this is every user we need to set right. We have a huge number of users and we need to set this as the home page at this movement we have created user preferences and loaded it for all users based on department.. is there way to get based on department or company

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11-14-2023 06:29 AM
Have a look at this docs page. Next Experience Landing Pages and variants can be used to route users based on their role.