Language translation for notification
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3 hours ago
Hi
If a notification is created in English and sent to a user whose preferred language is different, the notification will be displayed in English or user preferred language. Is it possible to change the language automatically to the user preferred accordingly?
Thanks
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2 hours ago
you can configure multi-lingual notifications
check these links
Multilingual email notifications
How to setup dynamic translation on email notifications for first time?
-> If a user has a preferred language different from the default, ServiceNow can send a translated notification version
-> The user’s preferred language is set in the sys_user.language field.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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2 hours ago - last edited 2 hours ago
I have one more question: Is it possible for custom fields? Or do we need to create labels for each fields? for different language translation?
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an hour ago
yes custom fields can be translated.
Example: the field label can be translated etc and it's stored in sys_documentation, choices can also be translated
more details here
Everything you ever wanted to know about the 5 translation tables
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader