Hi, I have created a email notification which consists of Scheduled Job , Notification and Email Script. All are working fine however when I have tried to add the recipients through field in CC, its not showing recipients in CC after triggering the N...
When we export the Incident form to PDF, The downloaded pdf has the HTML tags for the journal fields with Email attachments/updates in the work notes. Especially, those work notes are updated by the integration users as an email update in the work no...
GreetingsHello can anyone clarify me about the CSA mainline exam.I scheduled exam online mode on July 28, 2025 and I also started preparing for the exam.But what are the things i've to ensure before the exam.Thanks in advance.
HI,I'm currently working on integrating a Generative AI (GenAI) use case in my instance where I trigger a Skill using an UI Action, retrieve the output via a Script Include, and display the result in a UI Page pop-up. The logic works, and the pop-up ...
Hi, We have a static link embedded in a Catalog form that redirects to the Knowledge homepage. This link is intended to open the page with a pre-applied search filter. But the filter condition is not being applied when we click on the link.However, w...
My instance didn't wakeup from hibernating. I tried several times. Please do the needful
I'm creating scheduled report where I called the mail script . And in that script Im generating dynami Custom report to fetch data dynamically according to users getting from one table . I looping every user so report generate for that particular ...
Hi Every one, Its been only 5 days I worked on my PDI and when I try to login today, its in hibernate state and not waking up.Tried many times but still same issue. Please help me in resolving this issue. Thanks,Lakshmi Priya
We are observing unusual behavior in our instance logs where one of the nodes is repeatedly appearing with an ambiguous name in the format:unknown:Internal-Prod-# (e.g., unknown:Internal-Prod-4, then -3, then -2, etc.)This change is happening approxi...
I have been given a task that when an attachment is attached to any incident on clicking the attachment name it should be previewed not download we have to solve this using iframe ,i have attached the image below the attachment name is encircled by ...
