We are implementing the ServiceNow Password Reset application and we ran into challenges with MFA. We have not been able to find a way to "federate" MS Authentication as the client currently uses (number prompt from the website instead of the 6-di...
Hi, I wanted to identify the best practices in setting the timer in workflows to avoid any performance issues. Is it advised to set the timer to wait 3 - 6 months period ? If not, what the advised max time that we can use in timers that won't impact ...
I have cost center field (select lookup with reference to cost center table) and project category field (selectbox with manually entered values). Cost center based on project category. Example: scent (project category) has 3 cost center. It should on...
StacyLen here again.I have another fix script that will not compile. I get the same error as on an earlier one: "Could not save record because of a compile error: SyntaxError: Expected ',', got ':' at line 1, column 1" Any help appreciated again. ...
Scripting newbie here. Any help appreciated. I get error, "Could not save record because of a complile error: SyntaxError:Expected",,got'{' at line 2, column 1I also see that 'mobile phone = ' is seeming to be intrepreted not as a literal, but as a...
Newbie here. Any Help appreciated. I get this error when trying to save:Could not save record because of a compile error: JavaScript parse error at line (3) column (16) problem = missing ; before statement (<refname>; line 3) (function executeRule(...
Hi All, I have created declarative action in workspace from here we need to change the state of incident and send an email to opened_by and their manager from workspace declarative form action.Once the user clicked on form action button a modal will ...
Why is the value in node field different from the value in Configuration Item if SNOW pull CI per the value in node of the alert? how SNOW does that ? for example: the node field contains value com-hmhs-medical-apibenefits-penv, MemberBenefitCostExt ...
I was wondering if anyone could help me understand how to add a new control classification, such as 'Mitigative', in ServiceNow IRM. Currently, the classification list only includes 'Preventive', 'Corrective', and 'Detective'.
Today we can create view preview in KA boody as well as play it within KA body.Similarly, is it possible to create attachment preview in KA body? #Knowledge article #employee center #yokohama
Hi,I recently changed the email address associated with my ServiceNow Community profile. After doing so, I noticed that all my previous contributions — including accepted solutions, helpful votes, badges, and my rank — are no longer visible. It looks...
What is the difference between now assist and ai agents and agentic workflow can anyone explain in detail
Hi all, could someone help me on Multi-Factor Authenticator in ServiceNow. 1. (Expected) When i login to Servicenow Dev. Environment the Multi-factor authenticator should ask like Photo 1. if I Continue with 1st Option it will go to the Photo 2. 2...
Hello experts,I am working on SN push notification for SIRI have duplicated the Response Task Assigned to me notification and created Response task assigned to my group here the conditions for firing : assignment group changesassignment group is not ...
Hi Team, Can anyone help me here to understand, how many max results that we can Include in Flow designer as shown in picture below. Is there any limit to it by service now that we can only include to specific number. Because I'm working on Incident ...
